The location was perfect and favourable, very close to a train station. Booked a room with a balcony. The staff was accommodating, affable with every request😀

It was really lovely time in Naples. Overall I liked that luxurious hotel. All the staff was really helpful, settled my issues.

Great location, just a short walk to the train station and the main attractions. The hotel was clean, the bed was comfortable, and the bathroom was spacious. The interior decoration was tasteful and well-designed. The staff was helpful and friendly, making our stay enjoyable.

To our stay. the key had to be given to the concierge when leaving the hotel, which we found inconvenient.

Hotel was luxurious and nice, I really enjoyed the stay.

The location was great, you can visit Piazza Garibaldi by walking. I had spotless room to myself with terrace and a balcony, for instance. Some of the staff members were incredibly nice.

nice overall experience. luxurious and great hotel with public parking and favourable location close to everything. large property rooms with a balcony. fast check-in, amiable employees.

The hotel is conveniently located close to the main railway station and the city center, making it easy to explore the area. Some of the rooms have been recently refurbished and are clean and modern. The staff is friendly and helpful, providing assistance when needed.

The hotel lacks a few facilities, such as a minibar in the rooms, which could be inconvenient for some guests.

10 minutes drive to the airport, it is located economic near to the trainstation.

Nothing not to love.

This hotel is conveniently located close to everything - the train station, the old city center, and all the major attractions. It's perfect for exploring and getting around the city. The rooms are well-conditioned with air-conditioning and some even have a terrace, which is a nice addition. The staff is friendly and attentive, and they helped us with our heavy bags upon arrival. The breakfast provided was satisfying and had a good variety of options.

Everything was up to par and we had a pleasant stay.

We had a great stay at this hotel. The location is perfect for those arriving by train as it is very close to the station. It also has great transportation options with the metro station nearby and it is easy to get to the main sights of this city. The hotel facilities were top-notch, and we were very impressed with the cleanliness of our room. The staff was extremely helpful and accommodating, making our stay even more enjoyable.

Not obvious to find.

This hotel in Naples offers great value for money. The prices are reasonable, especially considering the close proximity to the old city center. The staff pays attention to detail and provides excellent service. The basic amenities are well-maintained, and the rooms are equipped with air-conditioning, perfect for those hot summer days. Additionally, the hotel offers a lovely terrace where guests can relax and enjoy the surroundings. The breakfast provided is satisfying, offering a good start to the day.

Negative or neutral: Everything was satisfactory at this hotel.

The location was great, very close to the train station and with easy access to one-day trips outside of the city. The staff was very kind and accommodating, allowing us to store our luggage for a few extra hours after check-out. The furniture was brand new, and the breakfast was delicious.

The area around the hotel, while conveniently located, was quite dirty. there were no English TV channels, and the signage outside the hotel could be improved.

The staff at Up Hotel went above and beyond to make our stay enjoyable. When our room door didn't open, they quickly resolved the issue. Though the location had its challenges, the proximity to the train station was convenient for our day trips. The breakfast options were limited, but the food quality was good. Despite the occasional Wi-Fi issues, the room itself was comfortable and well-maintained. I will recommend this hotel for its attention to guest satisfaction.

This hotel is great value for money, with economic prices for a room that is very close to the main train station. The staff is attentive and accommodating, allowing us to leave our heavy bags for an extra 5 hours after checkout. The rooms are clean and come with basic amenities, including air-conditioning. Additionally, the hotel's location is very convenient, as it is close to both the city center and the train station.

Our stay at this hotel was perfect and we have no complaints.

New, clean rooms. Great location near station. Friendly staff. Easy airport access. Comfortable bed, TV, and balcony.

All good.

We had a fantastic thanksgiving stay at a hotel in the heart of the city. The location was perfect, close to the train station, and within walking distance of some excellent pizzerias and shops. The daily cleaning was top-notch, and the staff was friendly and helpful. The self-service breakfast had a good range of options to choose from, including a variety of sweet bakery products and delicious ham and cheese plates. Plus, the wifi was fast and reliable!

There were a couple of things we didn't like about our stay. the neighborhood can be a little sketchy late at night, so we didn't feel comfortable walking around too much.